Privacy Policy

Last updated: July 9, 2026

VectorCam ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

1. Information We Collect

Personal Information

When you contact us through our website, sign up for our services, or communicate with us, we may collect personal information including:

• Contact Information: Name, email address, phone number, and organization name.
• Communications: Messages, inquiries, and other correspondence you send to us.
• Phone Numbers: If you opt in to receive SMS communications from us, we collect and store your phone number for the purpose of delivering those messages.

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

• IP address, browser type, and operating system.
• Pages visited, time spent on pages, and referring URL.
• Device information and browsing patterns.

Mosquito Surveillance Data

As part of our public health mission, we collect and process mosquito specimen data including images and identification results. This data is aggregated and de-identified for research and surveillance purposes and is not linked to individual persons unless explicitly provided as part of a research partnership.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support.
• To deliver SMS notifications, alerts, or other communications you have opted in to receive.
• To improve our website, products, and services.
• To conduct research and analysis to advance vector-borne disease surveillance.
• To comply with legal obligations and enforce our terms of use.
• To communicate with partners, funders, and stakeholders about our programs.

3. SMS and Messaging

If you opt in to receive SMS messages from VectorCam:

• We will only send messages to phone numbers that have provided explicit consent.
• You can opt out at any time by replying "STOP" to any message or by contacting us directly.
• Message frequency varies depending on the program. Standard message and data rates may apply.
• We do not share your phone number with third parties for their own marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Consent: When you have given us explicit permission to share your information.
• Service Providers: With trusted third-party vendors who assist us in operating our website and services (e.g., hosting, analytics, SMS delivery), subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental regulation.
• Research Partners: De-identified, aggregated data may be shared with academic and public health research partners to advance the fight against vector-borne diseases.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-Out: Opt out of SMS communications at any time by replying "STOP" or contacting us.
• Withdraw Consent: Withdraw consent where we rely on consent to process your information.

To exercise any of these rights, please contact us at info@vectorcam.org.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: info@vectorcam.org
• Mail: VectorCam, Johns Hopkins University, Baltimore, MD, United States